Order Information

Shipping Time : Orders received before 2:00 PM Central Time will ship the same day,  Otherwise the next business day.  Orders are not processed or shipped on Sunday and Holidays.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Katy Beads and USPS only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

U.S. Shipping Charge (all send with deliver confirmation/tracking number)
              
USPS First Class Mail:  
$2.50     estimate deliver 3 - 10 business days (tools and heavy items may charge more)
USPS Priority Mail:       
$6.50     estimate deliver 3 - 4 business days
USPS Express Mail:      
$22.00   estimate deliver 1 - 3 business days

International Shipping Charge
USPS First Class Mail:
  $8.00 estimate deliver 1 - 4 weeks depend on destination        country and custom. (Russia is 4 - 6 weeks) Tools and heavy items may charge more.
USPS Express Mail:      $48.00   estimate deliver 3-5 business days to most                 countries, tracking number is available.  (Russia around 2 - 3 weeks)

Customs fees/Import Duties: For international orders, any duties, taxes, tariff or other import fees assessed by customs will be the responsibility of the recipient.

Lost Packages: On rare occasions, due to no fault on our part, a package sent via the USPS may not deliver to its destination. In such instance, we will re-ship your order after a reasonable time has elapsed.  We also require that you sign and return a letter confirming that your package indeed was never received. So we may file insurance claim to seek reimbursed by our insurance company. If we do not receive this signed letter back from you, we reserve the right to charge you for the replacement shipment.

Payment: 
We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address (i.e. the address your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.  Our system doesn't keep/store your credit card information.
                   We accept money orders and cashier’s checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. We will charge a $35 fee on all returned checks.  Payment should sent to:

Katy Beads
PO Box 314
Barker, TX 77413

Taxes: Our Store shall automatically charge 7.25% sales tax for orders to be delivered to addresses within the State of Texas. For orders shipped to other states and outside United States, you are solely responsible for all sales taxes or other taxes.

Return/Exchange:  We will gladly accept the return/exchange of products within 7 days from the date of deliver. All return product must be in its original condition.  Kindly notify us before returning the product. So we may issue refund/credit promptly. Shipping charge is non-refundable. We ask customer to pay return postage when is not our error.